Make the handoff practical.
A referral needs more than a destination. Gateway helps identify the clinical contact, records and arrangements needed for the next step, working with the referring team and the people receiving the patient.
Support for each care setting.
- Skilled nursing facilities — rounds, resident follow-up and discharge coordination.
- Hospital discharge and case-management teams — records and follow-up across the transition.
- Home-health agencies — coordination with visiting nurses and ordering clinicians.
- Assisted-living communities — care arrangements connected to residents, families and staff.
- Physicians and practices — clinical referral coordination and administrative support.
- Rehabilitation teams — wound follow-up during recovery and discharge.
Keep the responsibilities clear.
Partner clinicians make the assessment and treatment decisions. Gateway helps coordinate communication, visit arrangements, orders, supply requests and transportation needs with the responsible teams. Clinical changes are directed to the treating clinician.
Start with your direct contact.
The referral form asks for your organization, name, role and phone number. We will discuss the care need and the appropriate way to share records. Leave patient and medical details out of the public form.
Useful preparation: handoff checklist · facility rounds guide.