Keep the treating team connected.
Gateway coordinates with primary care, podiatry, vascular medicine, surgery and other clinicians involved. Referral information, visit arrangements and follow-up are organized around the patient’s care plan. The treating partner retains responsibility for clinical assessment, orders and treatment decisions.
When to connect.
- A complex or slow-healing wound needs another clinical assessment.
- A patient needs wound follow-up after surgery or discharge.
- Mobility or transportation is interrupting appointments.
- Records, supplies or responsibility for the next step are unclear.
Coordinate the work around care.
We help connect referral records, clinician-ordered imaging, supply requests and follow-up with the responsible teams. Transportation arrangements can be coordinated with the patient, practice, health plan or a transportation provider. Imaging orders and interpretation remain with the appropriate clinicians.
Connect clinical records with billing workflows.
Through Gateway Care Partners, practices can discuss encounter-document and superbill transfer, claim preparation, authorized submission and billing follow-up. This includes CMS-1500 and electronic 837P professional-claim workflows, within the practice’s agreed scope and authorization.
Medical necessity, clinical documentation and treatment decisions remain with the treating practice. Supply and durable medical equipment requests follow the clinician’s orders and the responsible supplier’s requirements.
A referral starts with your contact details.
Use the referral form for your organization, name, role and direct phone. We will discuss care needs, records and next steps through the appropriate channel. Keep patient and medical information out of the public form.
Related: care transitions · coordination and practice support.