Describe the whole trip
- Explain whether the challenge is finding a ride, using steps, getting into a vehicle, or having someone accompany you.
- Ask about the visit location, building access, and any information your transportation provider will need.
Confirm the practical details
- Check the appointment time, pickup and return arrangements, and which number to call if a ride is delayed.
- If you use a transportation benefit or community service, ask that organization about eligibility, booking requirements, any costs and the assistance it provides. Confirm those details before booking.
Ask about the care setting
- If travel is a barrier, ask the care team whether an evaluation in your home or facility may be appropriate and available for your situation.
- For St. Louis and surrounding communities, confirm the address, service availability, and scheduling details directly before changing existing arrangements.